ALICE Guest Messaging

MORE COMMUNICATION
LESS CONFUSION

Send direct, automated, or hotel-wide broadcast messages to hotel guests, giving you multiple options for real-time, contactless communication.
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25,000+ Hoteliers and the World’s Top Brands ALICE

BENEFITS

> Automate Hotel Text Messages
Send messages based on predetermined criteria like pre-arrival dates and check-in times.

> Broadcast Messages
Contact all of your guests, or specific groups, at the same time.

> Conversation History
With a record of each conversation, the details won’t be forgotten.

> Personalized Guest to Staff Conversations
Maintain personalized service and connection -- without in-person interactions.

Guest Messaging
  • Facilitate Conversation
  • Improve Staff Efficiency
  • Deliver Personalized Service

Enable two-way digital communication between staff and guests so requests are easily received, tracked, and completed.


ALICE Guest Messaging Texting

 

Send broadcast messages to all hotel guests at once, or target specific groups.


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Communicate directly with your guests to answer their questions, confirm reservations, discover delivery preferences, order room service, and send links or PDFs with property information.


ALICE Guest Messaging Texting

 

Join the thousands of hotels who are improving operations with ALICE

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