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Schedule a demo:

Brands that love ALICE Guest Messaging
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When you can communicate via text,
your entire city is your concierge desk.
99%
of text messages are read by the recipient 1
90%
of all text messages are read within three minutes of their delivery 2
9/10

consumers say conversing with hotel via text message would be either “somewhat” or “very” useful 3

Use ALICE Guest Messaging to:

Increase engagement

Make it easier for your guests to request hotel services and amenities, anytime, anywhere.

Drive loyalty

Use guest activity to create direct relationships through personal communication.

Get ahead of bad reviews and improve TripAdvisor scores

Resolve issues quickly before they make it online, and digitally prompt guests to leave reviews.

Streamline your operation

Save time with automated messages and messaging templates, and by broadcasting messages to groups of guests.

Improve Revenue

Take advantage of mobile marketing, loyalty program, upsell and cross-sell opportunities.

SCHEDULE A DEMO
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SCHEDULE A DEMO
With ALICE Guest Messaging you can do things like:
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Send texts to domestic and international numbers
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Text guests who check in early when their rooms are ready, letting them enjoy the property and surroundings, instead of having them wait around the hotel lobby
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Automate messages to notify guests when their requests are received, in-progress, and/or completed
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Broadcast messages to groups of guests for things like onsite events, emergencies, or special offers
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Use message templates to respond to guests’ frequently asked questions, like “What’s the WiFi password?” and “What time does breakfast start?”
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Have your concierge take reservations requests, send guests directions to nearby attractions, and answer questions as your guests are out and about

Join the hundreds of hotels who have improved their guests experiences with

ALICE Guest Messaging

SCHEDULE A DEMO