ALICE Housekeeping

MORE DONE
LESS WAIT

Enable your housekeeping department to be in constant communication with mobile functionality for all users to send and receive requests from each department, wherever they are on property. With hotel housekeeping management integrated into your hotel’s PMS, gain instant insight into room status.
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25,000+ Hoteliers and the World’s Top Brands ALICE

BENEFITS

> Room Assignment
Decrease the time it takes to assign rooms with a digital interface and auto room-assignment.

> Real-Time Two-Way PMS Integration
Get up to the minute updates on the status of rooms.

> Mobile Reassignment
Alter and update staff assignments without the hassle of radios or going back to the office.

> Productivity Reports
Robust reporting provides insight into this complex department.
Housekeeping--Benefits@2x-1
  • Save Time
  • Improve Communication
  • Decrease the Wait
  • Gain Transparency & Accountability
  • Save Money

Improve staff productivity with automatic room assignment and board creation.

 

HSKP Autoassignment-1

 

Everyone in the department can see exactly what information they need to get their jobs done, whether that’s which room to work on next, what rooms need inspection, or how the entire team is performing.


ALICE

Dynamic, mobile reassignment ensures early-arriving guests get their rooms the moment they are ready.


ALICE

Use a single view to track the progress of room status and room attendants to report on both individual and team efficiency.


ALICE

Increased efficiency equates to cost savings. Turn rooms over more quickly, leading to lower costs and higher ROI.


ALICE

ALICE Housekeeping cuts costs and saves time

83% Time Reduction in Room Assignment
45 minutes Time saved per day for Room Managers
53% Time savings on inspection checklists
"We needed one tool to connect all our departments, and a means to access critical operations data among all Coast properties. ALICE Housekeeping, as a part of the whole ALICE platform solution, gave our team members time savings, improved communications, and accountability. Technology transformations are never simple… but our team found ALICE Housekeeping a cinch to learn and actually fun. We already have a really great team, but ALICE gave them an easy-to-use housekeeping tool that helps them drive our entire operations to the next level.”
Danny
Danny Dang Director of Technology, Coast Hotels
"With ALICE we have the certainty that all hotel activities are being carried out to completion, and if there is a delay, we know why. This has resulted in better operating margins, better payroll control, better inventory control, better administrative operation, and a higher NPS (Net Promoter Score). Today, our NPS is above the standard industry level for a hotel group. In only one year we managed to increase our NPS level by 7 points.”
Enrique
Enrique Calderón COO, Posadas
"With all departments now using ALICE, communication between team members at Malibu Beach Inn has significantly improved. By eliminating traditional communication channels, which left room for user error, our team is able to track all guest requests and internal workflows, along with personalized data regarding guest preferences. Plus, staff accountability is through the roof. ALICE provides a tool that finesses our system of communication and enhances the luxury experience.”
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Gregory Day General Manager, Malibu Beach Inn Hotel & Spa

Join the thousands of hotels who are improving operations with ALICE

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The hotel operations management platform that allows you to improve communication, task management, and guest satisfaction in one solution.

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