Leveraging Technology to Improve Hotels

ILC-logo

"The information that is gathered about guests allows a hotel to provide better service and personalized experiences -- something that is practically an obligation in today’s hospitality industry."

Read More
Read More
Meeting the Needs of Your Guests By Providing Hotel Staff With Mobile Technology

HotelExecutive

Hotels can focus on providing technologies that can be used to elevate their staff's ability to provide hospitality – not replace it.

Read More
Read More
The Forbes 2020 30 Under 30 List

30under30-2

The young, creative and bold minds on this year’s 30 Under 30 list are proof positive that the future will be new, exciting and profoundly different. ALICE's CEO & Co-Founder, Justin Effron, made the prestigious list for both Enterprise Technology and Big Money.

Read More
Read More
The Beauty (and Benefits) of Lost & Found Hotel Tech

LinkedIn Logo Square

Beyond the obvious "doing the right thing," the team at ALICE has an interesting perspective on the unique psychology behind losing and recovering items, especially from the hotel guests’ point of view.

Read More
Read More
Why Hotel Housekeeping Needs a Tech Makeover

Lodging Logo

Hotels today are implementing technology in every aspect of their operations from ordering room service on an Apple TV to mobile check-ins, and the housekeeping department should be no exception, especially when the efficiency and care of housekeepers directly impacts guest satisfaction and, in turn, a hotel’s bottom line.

Read More
Read More
How ALICE Uses AWS Glue to Solve Complex Data Migration Challenges

AWS logo

In this article, we discuss the ALICE product offering, how we leveraged AWS Glue to migrate customers from a large acquisition onto our platform, some of the challenges we faced using this technology, and how we solved them.

Read More
Read More
Why Housekeeping Needs a Tech Makeover

Hotel Business-1

Hotel housekeeping needs a makeover, says Alex Shashou, President of ALICE. Why, you ask? As a major part of hotel operations, there’s still much room for improvement.

Read More
Read More
This is the Housekeeping Software That Your Hotel Needs

HotelTechReport-1

Hotel operations platform ALICE debuted its latest evolution in June, a housekeeping solution that enables direct and immediate communication between individual members of housekeeping staff as well as between housekeeping and all other hotel departments.

Read More
Read More
Hotel Business on the Scene: The Independent Lodging Congress 'Cultivates' Start-Up Event

Hotel Business-1

During “From Vision to Company: Founders on Inspiration, Funding & More,” Alex Shashou, co-founder/president, ALICE, was asked whether the industry was viable for disruption, especially in the technology area.

Read More
Read More
HITEC 2019 Recap: Everything You Missed in Under 5 Minutes

HotelTechReport-1

Having just launched the all new ALICE Housekeeping, the envelopes were actually tip envelopes for conference goers to bring back to their hotel rooms and leave for their room attendant paying homage to housekeepers and the back breaking work they do day-in and day-out. 

Read More
Read More
Behind the scenes look at the all new ALICE Housekeeping

HotelTechReport-1

While ALICE has always offered a flexible staff communication and task management platform that is used by housekeeping teams across the globe--the all new housekeeping offering is designed from the ground up to deliver a magical experience that will leave even non-housekeepers wanting to take it for a spin.

Read More
Read More
Taking Hotel Operations Online With Alexander Shashou

Hospitality Mavericks

With the hotel industry being offline for many years, Alex explains how the delivery of great hospitality has shifted and what your hotel or hospitality business should do about it. Alex also discusses ALICE's acquisition of GoConcierge, acting like an owner at all levels of an organization, treating technology as a new hire, and much more.

Read More
Read More
The 346 Best Places to Work in 2019

Inc._magazine_logo

We asked 139,251 employees around the country to rate their workplaces. These are the winners, thanks to perks like paternity leave, unlimited vacation, paid sabbaticals, profit sharing and more.

Read More
Read More
Why Technology and Hospitality Need to be a Balancing Act

HM Logo

While these flashy tech initiatives are trending among media headlines, they don’t always align directly with customer satisfaction. Hoteliers today need to find the right balance of technology and hospitality to cater to what their guests want.

.

Read More
Read More
The Data Journey in a Hotel

EHL

In order to ensure smooth housekeeping operations, hotels should install automated systems, or better yet, an internal system to set immediate tasks and reminders to be integrated with your PMS. For instance, the ALICE application allows hotel staff to communicate with one another and keep track of tasks through its platform.

Read More
Read More
10 Pieces of Advice for Innovative Hotels According to Top Tech Executives

HotelTechReport Logo

I believe the reason guests come back now is mostly because of the way the Concierge and other team members make the guests feel when they leave, more so than just having a beautiful hotel. Without a tool such as ALICE, it is very difficult to be efficient and create that great guest experience.

.

Read More
Read More
Mobile Apps, Real-Time Information Streamline Housekeeping Workflow

HM Logo

Alex Shashou, president and co-founder of hotel-operations platform ALICE, said this year is the year of housekeeping for the operations platform. “In the past, housekeeping has been a siloed technology, but we are looking at connecting all of the hotel technologies to optimize the performance of the hotel staff,” he said.

.

Read More
Read More
How Operations Software Empowers Your Staff to Say Yes

Hotel Executive

The way to reprioritize service and the guest stay is to focus attention on your staff and empower them to deliver good service. This means improving staff-to-staff communication and staff task management through a technology platform that works across the whole organization. When service is connected across the entire hotel, staff remain organized, focused, and accountable. This means that they can deliver great hospitality, every time, and the guest can leave satisfied.

Read More
Read More
Op-Ed: Meeting Changing Hotel Guest Expectations Means Going Back to The Basics

PSFK_Logo_big_400x400-1

Alex Shashou, travel industry leader and founder of hospitality operations platform ALICE, breaks down the key steps to delivering the experiences today's hotel guests want most.

Read More
Read More
How Hotels Can Choreograph More Personal Guest Experiences

hotel-speak-logo-1

We’ve already seen hotels experimenting in this realm by offering free rooms to guests who can unplug from personal technology on vacation and assigning guests personalized, color-coded rooms based on their mood at check-in. It’s clear that now, more than ever, hotels are striving to attract guests with new and exciting promotions and play a larger role in travel experiences.

Read More
Read More
Guestrooms Evolve to Appeal to the Instant Gratification Generation

hospitality-technology-logo

Technology has ushered in an era of hyper-convenience and automation that is impacting guestroom design. Customizable technologies that allow guests to truly feel at home while on property are becoming table stakes for the on-demand generation.

Read More
Read More
This Technology May Also Improve Staff Friendliness

Forbes logo

ALICE, a cloud-based platform, is intended to improve the ability of hotel staff to fulfill guest requests. The vision for this ‘hospitality industry operations platform’ is that more efficient internal communications can result in greater guest satisfaction. Consider it somewhat of an Uber for hotel staff carrying out a multitude of tasks.

.

Read More
Read More
Luxury Travelers Want More Than Ever Before, and Hotels Are Borrowing a Tactic Used By Netflix and Amazon to Keep Up

Inc._magazine_logo

The hotel industry will be taking more steps in 2019 to keep up with this demand, predicts Alex Shashou, cofounder and president of hotel operations and guest management platform ALICE.

Read More
Read More
How Technology Will Continue to Transform the Hotel Experience in 2019

Travel-Pulse-logo_1

Alex Shashou, a co-founder of the hotel operations platform ALICE, believes the largest hotel trend of 2019 will be revitalizing or significantly stepping up the concept of hospitality and doing so via the increased use of behind the scenes technology.

Read More
Read More
A Life Improving Customer Experience with Alex Shashou

Lodging-Leaders-Alex-Shashou

In this episode, Alex reveals… The ALICE platform, what it is, how it works, the vision behind it, and the problem they’re solving.

Read More
Read More
ALICE: Revitalizing the Hospitality Industry

venturefizz-logo

ALICE is a hospitality operations platform that allows hotel managers to oversee all operational tasks in real time, streamlining the internal communications process. The NYC-based company was founded in 2012 by Alex Shashou, Dmitry Koltunov, Julie Ulrich, and Justin Effron.

Read More
Read More
7 Companies With Work-From-Anywhere Jobs

glassdoor-logo-1

What Employees Say: “ALICE is an amazing company to work for if you are a driven individual looking to be a part of something big. They offer opportunities to grow and learn while working in a fast paced environment. Truly the best job I have had by far.”

Read More
Read More
HX: The Awards Gives Top Honors for People in the Hospitality Industry

hx-logo

Alexander Shashou, co-founder and president of ALICE, received the Next Gen Leader honor. ALICE, which was started in 2013, has become one of the fastest growing companies in the hospitality technology arena, raising a total of $39 million, and securing a global customer base of over 2,000 hotels. ALICE is a hotel operations platform enabling staff to interact with both the guest and each other.

Read More
Read More
End Screen2_Prancheta 1-1

Join the thousands of hotels who are improving operations with ALICE

SCHEDULE A DEMO