ALICE Named to Inc.’s Best Workplaces of 2019

May 15, 2019

Recognized for Exceptional Growth, Benefits, and Employee Feedback

NEW YORK – May 16, 2019ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, today announced its recognition as one of Inc. Magazine’s Best Workplaces of 2019. The Best Workplace recognition is awarded to organizations on the basis of an anonymous employee survey, the number of employees who complete the survey, and an audit of the organization’s benefits.

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This award demonstrates ALICE’s commitment to creating a workplace that allows employees to achieve their ideal work and life balance – granting its staff the ability to work from anywhere in the world– as well as remain actively engaged with the company’s mission as a whole. ALICE has demonstrated incredible growth worldwide, reaching over 2,500 hotel clients globally and nearly doubling its overall staff year-over-year, and is on track to continue this growth through the end of this year.

In addition to an emphasis on flexibility, ALICE’s benefits are centered on the professional and personal development of its employees by maintaining an unlimited vacation policy, company-wide book club, access to free career development courses, adaptable working hours, maternity/paternity leave, and more.

As part of the award submission, ALICE employees were asked to provide anonymous feedback on their overall job satisfaction. Key responses from ALICE’s Best Workplaces report include:

  • “At ALICE I am constantly learning, constantly being challenged, and constantly seeing how the hospitality industry is evolving from our efforts.”
  • “We are building an amazing product with an amazing team and everyone not only cares about the ALICE family, but also every single client. We all are excited to help change an industry together.”
  • “I am very proud to be a part of the ALICE team, and can honestly say this is the first company that I have worked at where I have not considered what I’ll be doing after. ALICE is the foreseeable future for me.” 

ALICE is continuing its momentum into 2019– receiving a variety of notable accolades from the HotelTechAwards including the awards for #1 Concierge Software, #1 Preventative Maintenance Software, and #1 Guest App, as well as the title of #1 Best Place to Work in Hotel Tech by Hotel Tech Report.

“What makes ALICE a great place to work extends far beyond our benefits and flexible work schedules– it’s our team comprised of passionate, curious, and driven individuals,” said Alex Shashou, Co-Founder and President of ALICE. “At ALICE, we ensure each and every team member shares our vision– and this open communication creates a culture of like-minded individuals that see their roles as more than just a job, but something larger than themselves. Our staff are all chasing the same dream, and this passion for our core values helps us continue to grow our company and its mission at an accelerated rate.”


ALICE is a hotel operations platform that empowers operational excellence and meaningful guest experiences. By bringing all hotel departments together with a single operations platform for internal communication and task management, ALICE helps hotel staff act as a team to provide consistently excellent service. Since the company was founded in 2013, ALICE has gained significant traction in the industry, working with many of the world's leading hotel brands, including Two Roads Hospitality, Dream Hotel Group, Grupo Posadas, SIXTY Hotels, NYLO Hotels, and Leading Hotels of the World. ALICE added to its capabilities by acquiring concierge technology provider GoConcierge in 2017. ALICE is the Forbes Travel Guide Brand “Official Staff Technology Platform” and the winner of “Best Place to Work in Hotel Technology”, “Best Concierge Software”, “Best Engineering & Facilities Management”, “Best Guest App and Top Staff Task Management & Collaboration Platform” at the 2019 HotelTechAwards.

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