ALICE Service Delivery

MORE TOGETHER
LESS SILOED

Help staff work together as one cohesive team instead of in siloed departments with a streamlined hotel service delivery system. Ensure all requests are met consistently and on time, without radios, paper, pens, or physical contact.
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25,000+ Hoteliers and the World’s Top Brands ALICE

WHAT EXACTLY IS HOTEL OPERATIONS SOFTWARE ANYWAY?

ALICE is an all-in-one platform that streamlines operations and communication, boosts productivity, and increases guest satisfaction.

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BENEFITS

> Task Management
Seamlessly dispatch service requests on the go to the right department.

> Custom Workflows
Create workflows that are tailored to unique tasks or services at your property.

> Photo Attachments
Staff can document problems with photos, making sure there is no confusion about the request.

> Alerts, Notifications & Escalations
Set reminders for events and tasks in the future, making sure details don’t get overlooked during shift changes or between departments.

Service Delivery
  • Operate Efficiently
  • Focus on What Matters
  • Aim to Satisfy
  • Make Data-Driven Decisions

Reduce the time it takes to fulfill guest requests and internal work orders.


ALICE App

Improve staff productivity so your team can make a greater impact.


ALICE App

Increase guest satisfaction, reduce guest complaints, and earn positive online reviews.


ALICE App

Identify trends and analyze performance to make the best decisions for your hotel.


ALICE App

Join the thousands of hotels who are improving operations with ALICE

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