11 min read

Ballet for the Back of House: Newsletter #32

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Sep 7, 2016 13 min read

Are We Really Siding With The OTAs On This One? Newsletter #31

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Aug 9, 2016 13 min read

OTAs Are Keeping Emails. Doesn't Mean You Can't Win: Newsletter 30

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Jul 21, 2016 20 min read

The Expectation Economy and its Implications for Hotels: Newsletter #29

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Jun 30, 2016 15 min read

HITEC Edition: Newsletter #28

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Jun 8, 2016 16 min read

Messaging is the Future of Hospitality (and what to do about it): Newsletter #27

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May 24, 2016 15 min read

The Great Hotel Front Desk Debate: Newsletter #26

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May 10, 2016 14 min read

Luxury Hotels Have the Most to Gain From Improvements in Online Reputation: Newsletter #25

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Apr 26, 2016 16 min read

The New Frontier of Hotel Revenue Management: Newsletter #24

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Apr 12, 2016 17 min read

It's Time To Prioritize Hotel Staff Technology: Newsletter #23

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Mar 14, 2016 13 min read

Millennials Might Not Come Back To Your Hotel, But They Will Tell Their Friends To: Newsletter #21

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Mar 3, 2016 15 min read

The Podcast Issue With Lessons from HotelTonight, Marriott and Hospitality Academy: Newsletter #20

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Feb 24, 2016 12 min read

Hotels Make Lateral Moves: Newsletter #19

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Feb 18, 2016 12 min read

Expedia Takes us Back to the 90s with Bidding for Listings: Newsletter #18

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Feb 11, 2016 11 min read

How Likely is it that Airbnb will have an Economic Impact on the Hotel Industry?

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