The newly opened Hotel Interurban has selected ALICE’s suite of products to streamline hotel operations and elevate the guest experience. ALICE is the hospitality industry’s leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering.Located a few miles from the Seattle-Tacoma International Airport in Tukwila, Washington, the adoption of ALICE’s suite of hotel technology continues Hotel Interurban’s focus on elevating the guest experience with cutting-edge technology. The hotel’s tech-forward amenities include a custom-built canopy at the entrance of the hotel, comprising of 60 solar panels that produce enough electricity for almost all first-floor operations. Hotel Interurban also features Washington State’s first in-house Relay robot, “Hazel,” who delivers items to guestrooms, assists with room service, and is a regular presence around the hotel.
About Hotel Interurban
Situated in Tukwila, Wash., minutes from downtown Seattle and the Seattle-Tacoma International Airport, Hotel Interurban offers 185 contemporary-style guestrooms. The 19-story hotel is the tallest building in Tukwila, surrounded by more than 200 entertainment, shopping and dining options. The hotel offers an indoor saline pool and over 15,000 square feet of meeting and event spaces, including the 19th-floor Rainier Room with a spectacular view of iconic Mount Rainier. Other features include a lobby espresso bar and the Waterleaf Restaurant & Bar, offering a casual dining option with a focus on globally inspired cuisine. Hotel Interurban is owned by a group of local real estate developers and will be managed by Columbia Hospitality, Inc. For more information, visit www.hotelinterurban.com.